Except as indicated in our Terms of Business or required by law, fees paid by you are not refundable.
You are entitled to cancel your Subscription within fourteen (14) calendar days of the Effective Date (the "Cooling Off Period"). If you cancel your Subscription during the Cooling Off Period, you will receive a full refund of the fees you have paid for it, and you will not be required to pay any further fees under the Subscription.
For the avoidance of doubt, should you terminate your Subscription at any time outside of the Cooling Off Period, whilst you remain within the Subscription Term, you will not be entitled to any refund.
How a refund is paid
If you paid through Paddle, at the checkout on our website or from the payment link in an invoice, Paddle.com is the Merchant of Record for your order and handles the refund under its own buyer terms and refund policy. Paddle pays an approved refund within 14 days of approval, using the same payment method where possible. If you paid Days Limited directly against an invoice, Days Limited processes the refund and pays it within 14 days of approval.
To cancel your subscription, contact our Customer Success team at support@daysium.com. If you paid through Paddle, you can also cancel using the "Manage subscription" link in your Paddle confirmation email, or at paddle.net. Outside the Cooling Off Period, cancellation takes effect at the end of your current Subscription Term.
Last updated: 15 October 2026.